Privacy Policy

1. Information We Collect

We collect only the information you voluntarily provide to us when you:

• Book a free assessment via our contact form (name, email, business/role)
• Purchase a service via Stripe (name, email, billing information — processed securely by Stripe, not stored by us)
• Communicate with us via email

2. How We Use Your Information

We use your information solely to:

• Respond to your inquiries and schedule consultations
• Deliver our Efficiency Audit services
• Send service-related communications (receipts, follow-ups)
• Improve our services based on feedback

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Data Storage & Security

We take data security seriously:

• Assessment form submissions are stored securely and access is restricted
• We never store your login credentials — temporary access during audits uses encrypted sharing tools (LastPass / Dashlane)
• All communications are encrypted via HTTPS
• Payments are processed entirely by Stripe; we never see or store your full payment details

4. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with your local data protection authority

6. Third-Party Services

We use the following third-party services that have their own privacy policies:

• Stripe — for payment processing
• Google Workspace — for email communications

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

8. Contact

For privacy-related inquiries, contact us at hello@flashconsult.co.